Data questions
How often does your data update?
The data is updated on a daily basis.
What time granularity is available for your data?
Currently our smallest granularity is on a daily level.
How are subdomains handled?
Subdomains are included as part of the domain.
How are top level domains handled?
We are displaying the data based on the way the retailer has setup their TLDs. Nike uses Nike.com for all the countries they are selling, whereas Adidas uses a different TLD for the different countries: adidas.com, adidas.de, adidas.co.uk, etc.
What if I don’t see the retailer I’m interested in?
Each month we are adding retailers. Please write to support within the Grips app to request a specific retailer and our team will take this under consideration.
Do you cover offline or omni-channel retailers as well?
Yes, we cover offline and online retailers.
What is included in the worldwide country filter?
Worldwide data includes data from all the countries that we manage for the domain.
How do you calculate each of your metrics?
Please see our Data Dictionary.
Are returns included in your revenue calculations?
No, we are reporting purchases only.
How are product subscriptions calculated?
We report only the value of the first transaction when the subscription was made. For example, if a user purchases an annual subscription that charges $10 per month, we will report only that first $10 transaction but no other transactions. This impacts all of our metrics.
How do you handle click and collect?
If click and collect is running via the online checkout we report this as online revenue
Are you reporting 1st or 3rd party sales?
In our Retailer view, we are showing sales that went through the retailers’ checkout (1st party sales) and not showing any sales made on other marketplaces (3rd party sales). E.g. when and looking at Lego.com, you see sales for just this domain.
Do website visits on tablets count as desktop or mobile web?
Website visits on tablets count as desktop web.
Do you have app data?
No, but we have mobile web data.
Do you cover domains that require registration to view price/purchase?
We are only able to collect domains where the price is visible on the product details page. If a page requires registration to view price/purchase (usually common for B2B sites), it is unlikely that we can collect this domain. There are some exceptions so contact us with the domain in question and we can confirm if it can be collected.